Customer Operations

London, England, United Kingdom · Customer Growth

Description

At Freetrade, we’re building the world’s greatest investment platform. Rather than traditional VC funding, Freetrade has raised over £4 million through Crowdcube, meaning our investors are our users and our community, which now stands at 60,000 people strong!

As we’re onboarding our community, we are seeking a Customer Ops Specialist to come join our team. This is an exciting time for a detail-oriented, hands-on problem solver to come on board and be one of the founding members of our Customer Ops team.

You will work within the broader Customer Growth team: a small, unique group behind Freetrade’s impressive pre-launch growth. You will be one of our first dedicated full-time people supporting customers, and you'll have the opportunity to build the operational blueprint for our Customer Ops team. You will report to our Customer Operations Lead.


In your first twelve months at Freetrade, you will:

Our work culture prioritises speed, care and effectiveness and you’ll have the freedom to pursue your own ideas and solutions.

Benefits


Freetrade has raised over £4 million through Crowdcube. The benefits of this versus traditional VC funding are:


We're very open about what we're working on, and the best places to learn more are our buzzing community forum and our blog.

We are an Equal Opportunity employer committed to a diverse and representative team. Whatever your race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability - we want to hear from you.

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